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Damage Claims

How to File A Damage Claim

A claimant must provide the following information to the Greater Cincinnati Water Works:

  1. Written statement describing the incident
  2. Dated pictures of the damage, if available
  3. Written statement of costs incurred, including copies of any relevant invoices and paid receipts
  4. Copy of all claimant’s insurance coverage relevant to this claim showing all deductibles
  5. Copy of written evidence that insurance has denied your claim

To file a claim, choose from one of the following options

To file electronically, click the button below to file through email or mail, fill out the form in the link below

Electronic Form

Printable Form

Damage Claims
Greater Cincinnati Water Works
4747 Spring Grove Avenue
Cincinnati, OH 45232-1986

or email to this address

gcwwdamageclaims@gcww.cincinnati-oh.gov

 If you are experiencing a water emergency outside of normal business hours, call 591-7700 and choose option 2 and follow the prompts to report a water main break. 

An email box for damage claims can also be accessed at gcwwdamageclaims@gcww.cincinnati-oh.gov.

The GCWW Damage Claims Coordinator will evaluate and respond to your claim and may request additional information for such evaluation.  Ohio Revised Code Section 2744.05 places limits on political subdivision tort damage liability.