GCWW Assistance Programs and Payment Plans
Need Help with Your Water Bill? We Got You Covered!
If your water service is facing disconnection or has already been shut off, Greater Cincinnati Water Works has a variety of ways to assist you. GCWW has implemented a new payment plan and bill assistance program to reduce or eliminate delinquent balances and to assist customers who are still struggling to pay past-due bills. These programs have already helped thousands of customers!
Please click on the link below that applies to you:
I want to enroll in an interest-free payment plan.
I am a tenant who lives in the City of Cincinnati and wants to apply for financial assistance.
The Community Action Agency offers help with rent, mortgage, water, and other utilities for household at or below 150% of the Area Median Income. Visit https://apply.cincy-caa.org/
I am a property owner/landlord who lives in the City of Cincinnati and wants to apply for financial assistance.
Hamilton County’s Rent & Utility Program will pay up to 12 months for past-due and current rent and utilities for households at or below 80% of the Area Median Income. Call 211 or text 211CARES to 51555.
I do not live in the City of Cincinnati and want to apply for financial assistance.
The Community Action Agency offers help with rent, mortgage, water, and other utilities for households at or below 150% of the Area Median Income. Call 513.569.1840, option #4.
For Senior Citizens Anywhere in Hamilton County: The Council on Aging offers utility bill assistance for Hamilton County residents age 60 and older who do not qualify for other programs. Call 513.743.9000.
For Property Owners Anywhere in Ohio: The Save the Dream Ohio Program provides help for mortgage and utility bills for eligible Ohio homeowners. Call 888.362.6432.
Get Your Water Reconnected – It’s Fast and Easy!
I do not need financial assistance at this time and want to pay my water bill.