Change of Address
Please remember to notify the Retirement Office if you are moving or have changed your address. Making sure that pensioners receive their monthly benefit payments each month is our highest priority. To ensure that you receive important information regarding your benefits, we need to ensure that your information in our records is always up to date, including your physical home address and mailing address if it is different from your home address.
To change your address with CRS, we must have the change requested in writing and signed by the pensioner. For this purpose, we have a standard Change of Address form. This form can be accessed:
- Online at our website at the following link: Change of Address Form
- By request over the phone at (513) 352-3227
- By email request to retirement@cincinnati-oh.gov
The completed signed form can be submitted by mail, in person, or by email to: Retirement@cincinnati-oh.gov
Be advised that Cincinnati Retirement System mail does not forward to a new address automatically. If the address printed on our mailings is not correct, it will be returned to the Retirement Office by the U.S. Postal Service. In order to prevent fraud, if mail is returned to our office for two consecutive months, your monthly pension benefit payment may be suspended until we receive verification of your new correct address.