CAGIS
Cincinnati Area Geographic Information System (CAGIS) is an enterprise-wide information consortium that provides Cincinnati and Hamilton County government agencies and private utilities with access to real-time data for decision support, leading to improvements in the coordination, efficiency, and quality of public service. The system embeds existing business rules and the management of information resources directly into departmental workflows, all made possible through the innovative integration of geographic information system (GIS) technology with automated business-process workflow software.
CAGIS serves more than 2,000 employees of the City of Cincinnati, Hamilton County, and local utilities in mission-critical business operations. GIS is an integral component of the permitting and licensing operations and is maintained through technology embedded in the workflows themselves. It has become the means for integrating work order, customer service, and billing systems. CAGIS technology is now used by front-counter staff, plan examiners, planning, engineering, accounting, dispatch and field crews in many agencies.