Inform
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Inform is the first level of engagement. At this level, the key is to inform your audience about a specific topic. It is preferable to inform the public prior to a decision being made. For City Staff, please ensure that you are following any legal regulations regarding notification of the public. This guide does not set a precedent over any legal expectation.
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The inform level of engagement can be used:
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When there is a legal requirement.
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Any time you have new information regarding an ongoing project.
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To send notice of an upcoming public meeting.
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Anytime you want to notify a group about any topic.