311Cincy Citizens Academy
Have you ever wanted an inside look at how our city operates? Well, here’s your chance!
Apply for the 311Cincy Citizens Academy that will be held in March 2025. Gain insights into local government, experience a 24/7 call center, connect with city officials and fellow residents, and be a voice in shaping the future of Cincinnati.
This program is presented by 311Cincy, the City of Cincinnati's customer service program embedded in the Emergency Communications Center. Learn more about 311Cincy here.
How to Apply
The 311 Citizens Academy will be conducted in four Wednesday evening (6-8pm) sessions in March 2025. Only apply if you can commit to completing all four sessions (March 5, March 12, March 19, March 26).
You must be at least 18 years old and must live or work in the City of Cincinnati to qualify.
Deadline to apply is January 31, 2025.
Academy Calendar
This program will meet in-person at various City facilities for four Wednesday evening (6-8pm) sessions in March 2025. The exact locations will be communicated to participants once the program has been finalized. There is no virtual option for this academy.
Session 1: March 5, 6-8pm
- 311Cincy Call Center and Service Request Reporting
Session 2: March 12, 6-8pm
- Public Services Introduction
Session 3: March 19, 6-8pm
- Department Outreach and Q&A
Session 4: March 26, 6-8pm
- City Hall Tour and Academy Graduation
Have questions?
To submit questions to the 311Cincy team regarding this Citizens Academy, use this form.