City Outlines Year 2 Success of Office of Performance & Data Analytics

CINCINNATI – The City of Cincinnati Office of Performance & Data Analytics (OPDA) accounted for an estimated $3.3 million in fiscal impact last year. This comprises costs savings and cost avoidance, as well as revenue enhancement realized in the past fiscal cycle.

Those findings – as well as customer service enhancements and community engagement improvements initiated by OPDA -- are outlined in the Performance Management Year 2 Fiscal & Customer Service Impact report released Tuesday by the City.

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The new report highlights work performed by OPDA since its inception two years ago. Programs led by OPDA include CincyStat, the Innovation Lab, Open Data and the execution of department director performance management agreements.

“OPDA has ushered in a new level of transparency in City government,” said Mayor John Cranley. “Having data at our fingertips enables us to leverage technology to enhance City services and increase overall efficiency to better serve constituents. This department is truly cutting-edge.”

 “The City’s suite of performance management programs is allowing us to work smarter, faster and with greater customer responsiveness. They allow us to accomplish more with what we have through innovation, hard work and the utilization of data and technology,” City Manager Harry Black wrote in a memo to the Mayor and City Council. “These improvements are built to be sustainable and foster an environment conducive to exponential innovation.”

Critically important is the fact that these efforts are not done in a vacuum. These initiatives are interwoven into citywide efforts and initiatives beginning with the City Administration’s 5 Strategic Priority Goals (Safer Streets, A Growing Economy, Thriving & Healthy Neighborhoods, Innovative Government and Fiscal Sustainability & Strategic Investment) and actualized through the annual operating budget.

City Manager Black stated, “This approach, uniquely ours, is resulting in remarkable achievement.”

“On behalf of those we serve, I remain grateful for the opportunity provided by the Mayor and the City Council to jump in with both feet in bringing these performance management tools to the City of Cincinnati,” he added. “Without your steadfast support, the hard work of Ms. Leigh Tami and her team at OPDA and the many departmental staff involved, this is simply not possible.”